### Lesson Plan: Information Communication Technology - Electronic Mail III
#### Level: Senior Secondary 2
#### Duration: 1 Hour
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#### Objective:
By the end of the lesson, students will:
1. Gain an in-depth understanding of advanced email features.
2. Learn how to effectively organize and manage their inbox.
3. Understand the etiquette and best practices of professional email communication.
4. Explore the dangers and safeguards regarding email security and privacy.
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#### Materials Needed:
- Computers with internet access
- Projector and whiteboard
- PPT presentation on Electronic Mail III
- Handouts for students (printed or digital)
- Sample professional email templates
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#### Lesson Outline:
**Introduction (10 minutes)**
1. **Greeting and Review:**
- Welcome students and review the previous lesson on basic email functions (Electronic Mail II).
- Quick discussion: “What are the basic components of an email?” (e.g., To, Cc, Bcc, Subject, Body, Attachments).
2. **Introduction to Today’s Topic:**
- Brief overview of what today's lesson on advanced email features, management, etiquette, and security will cover.
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**Content Delivery (20 minutes)**
1. **Advanced Email Features:**
- **Filters and Rules:**
- Demonstrate how to create and apply email filters for organizing incoming emails.
- **Labels and Categories:**
- Show how to use labels and categories to organize emails.
- **Email Forwarding and Delegation:**
- Explain the concept of email forwarding and delegating email access to others.
- **Setting Up Auto-Responses:**
- Walk through setting up an out-of-office or vacation auto-response.
2. **Managing Your Inbox:**
- **Inbox Zero Concept:**
- Introduce the concept of Inbox Zero and discuss strategies for achieving it.
- **Archiving and Deleting Emails:**
- Explain the difference between archiving and deleting emails and best practices for each.
- **Search Functions:**
- Demonstrate how to use search features to find specific emails.
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**Activity (15 minutes)**
1. **Practical Exercise:**
- Students log into their email accounts.
- Follow a guided exercise to create filters, label emails, and set up an auto-response.
- Organize their inbox by sorting emails into folders or categories.
2. **Group Discussion:**
- Students pair up and discuss their experiences using the advanced features.
- Share tips or challenges they encountered.
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**Etiquette and Best Practices (10 minutes)**
1. **Professional Email Communication:**
- Discuss the importance of professional language and tone.
- Show examples of well-structured professional emails.
- Provide a list of do's and don'ts for professional email communication.
2. **Email Signature:**
- Explain the importance of an email signature.
- Show how to add or update an email signature with the correct format.
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**Email Security and Privacy (10 minutes)**
1. **Common Email Threats:**
- Introduce common email threats like phishing, spam, and malware.
- Real-life examples of email scams and points on how to identify them.
2. **Safety Measures:**
- Discuss best practices for keeping emails secure (e.g., strong passwords, two-factor authentication).
- Explain encryption in email services.
- Advise on the cautious handling of attachments and links.
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**Conclusion (5 minutes)**
1. **Recap:**
- Summarize the key points covered in the lesson.
- Open the floor for any final questions or clarifications.
2. **Homework/Assignment:**
- Ask students to write and format a professional email covering a hypothetical situation given in the handout provided.
- Ensure they utilize at least three advanced features discussed.
3. **Wrap-Up:**
- Thank students for their participation and provide a brief overview of what will be covered in the next class.